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Online Terms and
Conditions
Pricing
All products are sold in standard carton
quantity only. Pricing is subject to change without notice.
Orders under $25.00 will incur a $5.00 surcharge. All prices are
in US dollars and must be paid in same.
Prices valid for orders placed online
only
Shipping
Orders > $550.00
Orders are shipped prepaid via UPS Ground
or FedEx Ground in Continental United States when order exceeds $550.00.
Ship methods other than Ground Service will be charged carrier's published
rates.
Orders < $550.00
Ground shipping charges for orders under
$550.00 are calculated based on Order Total. Ship methods other than
Ground Service will be charged carrier's published rates. Orders
under $25.00 will incur a $5.00 surcharge.
Credit Terms
Mastercard / Visa / American Express option with
minimum $25.00 order. Standard terms are Credit Card or Net 30 days with approved
credit. Companies should supply bank account information and 3 trade references.
Orders under $25.00 will incur a $5.00 surcharge. To apply for credit
terms with ERB Industries, Inc., please print Credit
Application, complete with signature, and fax to 1-800-232-9372. For
more information about ERB Industries' credit terms, please call 1-800-800-6522
or email the Credit Department.
Returns
20% restocking charge with return goods authorization obtained from our Customer Care department. 50% restocking charge without return goods authorization. Freight for returned items to be paid by customer. No product may be returned after 6 months, unless defective. Product must be returned in standard carton quantity. To request an RA number by phone, please call 1-800-800-6522. To request an RA number via e-mail, please send request to Customer
Service and include original order number, products and quantities to be returned.
Errors are subject to correction.
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